Data Analyst

Company: stadigo

Salary: EUR 40,000 - 50,000

Job Description:

stadigo seeks a Junior Data Analyst for our Customer Service team. This role involves analyzing customer interaction data to identify trends and improve service delivery. You will support the team in understanding customer needs and operational efficiency.

Tasks:

• Collect and clean customer service data.

• Analyze data to identify service trends and issues.

• Generate reports on key customer service metrics.

• Support process improvement initiatives based on data insights.

Requirements:

• Bachelor's degree in a relevant field.

• Basic understanding of data analysis principles.

• Familiarity with spreadsheet software (e.g., Excel).